We understand that the true value of our products can only be realised if they are properly maintained and perform consistently.
Our commitment to customer satisfaction extends beyond
the initial sale to ensuring that your laminator operates at peak performance throughout its lifetime.
Here's what we do to minimise downtime

Original parts available

Adequate stock of generic parts

Global transport network

Provide detailed operating manuals in multiple languages

Provide video tutorials demonstrating key procedures and functions

Provide easy-to-follow troubleshooting guides

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Equipment Maintenance and Care
We know that regular maintenance is crucial to ensuring the longevity and optimal performance of your printing machinery. To support you, we offer the following maintenance services
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Routine Maintenance Guidance

We provide detailed guidelines and schedules for routine maintenance tasks to help you keep your equipment in top condition.

This includes recommendations for cleaning, ubrication ,and part inspections to prevent unexpected breakdowns.

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Maintenance Kits

For your convenience, we offer customized maintenance kits that include the necessary parts and tools to perform essential upkeep on your machinery.

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Remote Technical Support

Should you need assistance with any maintenance-related issues, our technical support team is always ready to provide guidance.

We can offer troubleshooting advice remotely to help resolve minor issues without the need for an on-site visit.

On-Site Service
For more complex issues that cannot be resolved remotely,we can send our engineers to help set up the equipment at your facility. This ensures that your machinery is configured correctly and operates at its full potential from day one.
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Troubleshooting and Repairs
Our engineers are available to troubleshoot and repair any malfunctioning parts. Whether it's a mechanical issue or an electrical failure, our experts can diagnose the problem and carry out necessary repairs.
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Training
We can also provide on-site training to your operators, ensuring they are fully capable of operating and maintaining the equipment properly.
Spare parts and consumables supply
We take extra care to ensure the availability and timely delivery of vital parts.
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Extra rubber rollers
We understand that rubber rollers are a critical part of your printing machinery, so we include an extra rubber roller with every shipment of equipment to minimise operational delays due to wear and tear.
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Consumables
We also offer other consumables that may need to be replaced periodically, including belts, gears and sensors. Our parts are made from high-quality materials to ensure long-lasting performance.

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Nancy   +86 13587960872

Top1machine@aliyun.com

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